Zaida Communications has been a Premiere Partner (Enterprise Level) with Genesys Telecommunications Laboratories since August 2000. As an Enterprise Level Premiere Partner, Zaida Communications has successfully deployed and integrated several of Genesys Telecommunication's product lines. Zaida Communications is fully authorized to assist customers with purchasing, integrating and maintaining all of Genesys Telecommunication's product lines.
Genesys Telecommunications Laboratories, Inc. is 100% focused on software for call centers. Genesys recognizes that better interactions drive better business and build company reputations. Customer service solutions from Genesys deliver on this promise for Global 2000 enterprises, government organizations and telecommunications service providers across 80 countries, directing more than 100 million customer interactions every day. Sophisticated routing and reporting across voice, e-mail and Web channels ensure that customers are quickly connected to the best available resource - the first time. Genesys offers solutions for customer service, help desks, order desks, collections, outbound telesales and service, and workforce management.
2001 Junipero Serra Boulevard
Daly City, CA 94014